Delivery

Covid-19 | Shipping information

We are currently using only one shipping company DHL for International orders.

(Deliveries will take maximum 5 days to reach destinantion).

Portugal Deliveries are held by CTT (Registered Delivery)

Spain Deliveries are held by CTT Expresso 

Regarding deliveries in the United Kingdom due to Brexit DHL is not delivering yet to this destination, we are currently waiting for new directives so we can proceed with shippings.

Should you require further assistance, please do not hesitate to get in touch:

Call +351 917687271

WhatsApp +35 1 917687271

Email info@kleedkimonos.com

Our customer experience team is available Monday through Friday (excluding bank holidays), between 10AM and 6PM (BST).

 

PORTUGAL DELIVERY

Ordinarily, our standard delivery (CTT) is guaranteed maximum in 4 days.

However, please note that due to the ongoing situation orders may take a day or two longer than usual to arrive.

 

PLEASE NOTE

Orders are shipped on Mondays and Fridays.

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by destination customs clearance processes.

We are unable to redirect orders once items have been dispatched.

If you have any questions please don’t hesitate to email info@kleedkimonos.com

Thank You