KLEED is committed to the best possible experience with our deliveries and we have chosen trusted partners, who think just like we do.
INTERNACIONAL DELIVERY
We are currently using only one shipping company for International orders - DHL Express (Deliveries will take maximum 5 days to reach destination).
Spain deliveries are held by CTT Expresso. Additional fees might be applied for Spanish Island territories.
SUSTAINABLE DELIVERIES
As part of our commitment to sustainability, KLEED has partnered with DHL’s GoGreen climate neutral shipments, so that we can offset the carbon emissions generated by our parcel deliveries.
For every delivery, DHL’s GoGreen makes an equivalent contribution to a climate protection project through the purchase of carbon credits, thus neutralising the shipment’s CO2 emissions. So, if your shipment is responsible for producing 21kg of CO2 emissions, DHL will offset at least the same amount by purchasing carbon credits from climate protection projects. The calculation and offset of those carbon emissions is annually verified by SGS, an independent auditor.
PORTUGAL DELIVERY
Ordinarily, our standard delivery (DPD) is guaranteed maximum in 3 days.
PLEASE NOTE
Orders are shipped on Mondays and Fridays.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays or additional costs you may incur due to destination customs clearance processes or policies.
We are unable to redirect orders once items have been dispatched.
Should you require further assistance, please do not hesitate to get in touch with us :
Call +351917687271
WhatsApp +351917687271
Email: customercare@kleedkimonos.com
Our customer experience team is available Monday through Friday (excluding bank holidays), between 10AM and 6PM (UTC).
Thank You